The Answers You Need
WHAT ARE MY SHIPPING OPTIONS?
We offer 3 different shipping options, for your convenience:
1) Free domestic US standard shipping (3-8 business days)!
2)Express US shipping (2-4 business days, flat rate USD 10)
3)Express international shipping (3-6 business days, flat rate USD 10)
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we are pleased to offer USD 10 flat rate international express shipping! Note that added customs or duties may apply for international shipping.
WHAT IS YOUR RETURN POLICY?
If you are for whatever reason not 100% satisfied with your purchase, you may return it for full refund within 30 days of purchase. Please note that you are responsible for covering the return shipping cost. Reach out to us at in case of any questions.
WHAT ARE MY PAYMENT OPTIONS?
We are pleased to accept any major credit card and we also accept paypal payments.
IS MY PRIVATE INFORMATION SECURE?
Security is of utmost importance to us. We use best-in-class security tools and practices to ensure any and all information you provide to us is secure. This includes encryption of data on disk with AES-256, use of HTTPS and HSTS for secure connections and PGP keys to encrypt your communications with our payment platforms.
HOW DO I TIE MY ASCOT?
There are several ways to tie your ascot. The "Miami" way is very similar to tying a simple necktie knot and is outlined below:
ANY OTHER QUESTIONS?